Table of Contents

1. What kinds of floors can I restore and polish?

2. How much training do I need?

3. Can I buy a machine and polish concrete?

4. How easy is the machine to service?

5. Do you have bigger machines?

6. Is Velcro really able to last?

7. The converter box blows a breaker as soon as I plug two cords in.

8. How can I remove paint or carpet glue from concrete?

What kinds of floors can I polish?

Because of the simplicity of use you can restore and polish hardwood, concrete, terrazzo, marble, limestone, and even black granite to any finish you want, the diamonds that you finish off with will give you the luster you want, for example if you want a honed finish you would use the 50 grit set then the 100 grit to remove the 50 grit scratches then use 200 grit to remove the 100 grit scratches then 400 grit to finish off.  Or continue on with 800 grit, 1200 grit, 1800 grit, 3000 grit! Black granite can be finished off at 10,000 grit for a mirror shine.

How much training do I need?

Surprisingly not much! But! You MUST follow our training manual to the letter!  You may wonder why so many different grits of diamonds, it's very simple, the 50 grit discs leave 50 grit scratches and they can only be taken out by the 100 grit.  If you skip the 100 grit and go to the 200 grit you will be taking 5 times as much time to remove them!  No kidding, trust us, we've been down that road with countless people that try to cut corners and try to "speed" things up only to realize that they have nasty scratches that just "won't go away" no matter what they do.

Can I buy a machine and polish concrete?

This is probably the best way for an individual to make some real serious money.  Who doesn't have a concrete floor in the basement, garage or even sundeck? Concrete is everywhere.  Imagine taking a garage concrete floor with years of accumulated oils and easily grind until you begin to see the stones in the concrete?  Can concrete look like polished terrazzo?  Yes, and YOU can do it. Again, to any finish you want depending on the size grit diamond you use.

How easy is the machine to service?

The machine was designed and built by a company that is in the remanufacturing business.  They have over the years seen products manufactured by companies that had no thought to future maintenance, their motto: just build it fast and cheap.  We took a different approach to things.  EVERYTHING needs to be maintained no matter what is is.  Our machine in time will need maintenance.  Visit our link to the "Maintenance page."  You will see that it is the most friendly of any on the market when it comes to simplicity of repair.

Do you have bigger machines?

As a matter of fact, YES.   Just in production is a new 17" model

Is Velcro really able to last?

Yes.  In fact, there is no better way yet that we have found that has the holding power of Velcro.  The ability to change from one grit to another is super fast.  It has proven itself to be the best and with the all new quick change pad system replacing a damaged pad just requires a ALLEN WRENCH to remove the old one and replace with new.

The converter box blows a breaker as soon as I plug in the second power cord or when I turn the machine on.

2) Keep in mind the machine needs two wall outlets that do not have any any other loads placed on them.  Sometimes a wall outlet is wired into a set of lights or even a small base heater or other outlets hooked up to the same circuit that may have who-knows-what drawing amps off of that breaker.  So as soon as you try to start the machine it just plain well overloads the breaker and it trips.  If you see a bunch of things turn off such as lights, cash registers among a host of other things then turn these all off if possible or switch to a wall outlet that is free of load.

How can I remove paint or carpet glue from concrete?

In the past, people had to use hand grinders or scrapers or chemicals and acids to remove paints and/or residual glues on concrete floors.  Now with the ISS "Flatmaster" grinding machine those days are finally gone.  All models are suited perfectly to grinding and even polishing concrete floors.  Residential garages often have been painted with gray special concrete paint which historically has been a complete waste of time by the homeowner. 

 Case in point:  An individual rents one of our machines and grinds down his garage floor to a perfect finish, he has removed in a day about 200 lbs of concrete.  He now buys 2 gallons of high quality "concrete paint" and proceeds to paint his new floor.  He lets it dry for 24 hrs. before the next coat.  Second coat goes on and he lets it dry for ONE WEEK.  The floor looks great, he drives his car in and admires the new look.  Next day he drives the car out and to his dismay sees four bare tire tread marks on the concrete.  The paint is now on his tires.  So much for a "new" garage floor.  

Why?  First of all, don't blame the machine, it removed all of the old paint and got you to new bare virgin concrete.  READ THE LABEL ON THE PAINT CAN.  In many cases it will have a disclaimer stating "hot tires" are to blame for paint lifting.  It's cheap paint, don't buy it.  Buy a true PENETRATING CONCRETE STAIN.  It is most likely very thin in consistency and may be as thin as water.  You need to have it soak INTO the concrete to become part of it not to sit on top where it could easily peel off.  RESEARCH YOUR PAINT CAREFULLY, ASK QUESTIONS!